- Yoshiaki Fujihara 4
- Komehyo Co.,Ltd.
- Operating officer
Launched its own EC in 2000, and built everything from logistics to offering operations. At the same time, he oversees company-wide marketing and the information systems department, and is promoting the development of long-term relationships with customers through the improvement of customer experiences integrated with online and offline.
Session
Thu, 28th Nov 11:30-12:20
[NE1] Reinventions of CX from Retail Tech